Your privacy matters to us. This policy explains how NSD Services collects, uses and protects your information.
NSD Services, operated by Night Star Diamonds ("NSD", "we", "us" or "our"), respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, why we collect it, how it may be used and the choices available to you.
We may collect information that you voluntarily provide to us when you use our website, submit a booking request, contact us or request our services.
When you visit our website, certain technical information may be collected automatically by our website or service providers.
This information may be used to maintain website security, improve performance and understand how visitors use our website.
We may use information collected through the website or during service interactions for purposes including:
In order to provide verification services, clients may voluntarily provide information relating to diamonds, certificates, reports, sellers, transactions or related documentation.
Such information is used only to the extent reasonably required to provide the requested service, communicate relevant findings and maintain appropriate service records.
NSD does not buy, sell or maintain diamond inventory as part of its independent verification service.
Information submitted through our booking form may be used to contact you regarding your booking request, appointment confirmation, location, service requirements and related communications.
Submission of a booking request does not by itself guarantee appointment confirmation.
Where payment is required for NSD services, relevant payment information may be processed through the applicable payment or banking channel.
NSD does not intentionally request unnecessary payment-card information through the website.
Where third-party payment providers are used, their own privacy policies and terms may also apply.
We do not sell your personal information to third parties.
Information may be shared where reasonably necessary with trusted parties involved in providing the requested service, such as:
Our website may contain links to third-party websites, services or platforms.
NSD is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Our website may use cookies or similar technologies to improve functionality, remember preferences, analyse website usage and maintain security.
You may be able to control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate business interests.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
Requests may be subject to verification and applicable legal requirements.
Our services are intended for adults and businesses involved in legitimate commercial diamond-related activities.
We do not knowingly collect personal information from children for the purpose of providing our commercial services.
NSD may receive service requests from clients located outside India.
Where information is transferred or processed across jurisdictions, appropriate measures will be taken as required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The latest version will be published on this page with the applicable "Last Updated" date.
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.